Reference

How We Handle Your Account Information

We collect and protect the personal details you share when opening your account, making deposits through bKash, Nagad or Rocket, and using our lobby. This policy explains what data we gather, how we use it, and the choices you have over your information.

Account securityPayment data protectionContact preferencesData access requestsRetention practices
Dakha7 How We Handle Your Account Information
DATA SAFEGUARDS

How We Protect What You Share

We take technical and organizational measures to keep your account and payment information secure, ensure only authorized personnel access personal data, and give you control over your communication preferences and stored details. Below are the core practices that shape our approach to data protection on Dakha7.

Encryption and access control

All data transmitted between your device and our servers—login credentials, bKash or Nagad payment instructions, withdrawal requests—travels over encrypted HTTPS connections.

Cookies and tracking

We use session cookies to keep you logged in, preference cookies to remember your language and lobby layout, and analytics cookies to measure page load times and popular game categories.

Retention and deletion

We keep your account records and transaction history for as long as your account remains active and for a period afterward to meet regulatory and dispute-resolution obligations.

Your rights

You can request a copy of your personal data, ask us to correct errors, object to certain processing activities, or withdraw marketing consent at any time.

PRIVACY CONTACT

Reach Us About Your Data

If you have questions about this privacy policy, want to request a copy of the personal information we hold, ask us to correct inaccurate details, or withdraw consent for marketing messages, contact our support team through any of the channels below. We aim to respond to data-subject requests within a reasonable timeframe and will guide you through the verification steps needed to protect your account security.

Team online

Live chat

Open the chat widget in the bottom corner of any page on Dakha7 and ask our agent about privacy requests, data access, or account-information updates. Chat is the fastest way to start a data inquiry.

Email support

Send your privacy question or data-access request to our support email address. Include your registered mobile number and account username so we can verify your identity and respond securely to the correct account holder.

Account settings

Log in to Dakha7, open your account dashboard, and navigate to the privacy or communication-preferences section. You can update your email, adjust marketing consent, and review the data categories we store directly from your profile.

Privacy Policy Answers

We collect your full name, date of birth, mobile number, email address, and a password you create. During your first deposit or withdrawal, we may request additional verification documents—national ID or utility bill—to confirm your identity and comply with anti-fraud requirements.

We share payment credentials only with our licensed payment processors to complete your deposit or withdrawal. We do not sell, rent, or give your wallet information to advertisers, affiliates, or unrelated third parties. All payment data is encrypted in transit and at rest.

Yes. Log in to your account, visit the privacy or data-access section in your dashboard, or contact our support team by email or live chat. We will provide a summary of the personal information, transaction records, and communication logs we store for your account.

Open your account settings on Dakha7, find the communication preferences panel, and uncheck the boxes for marketing emails or text messages. You can also click the unsubscribe link at the bottom of any promotional email we send. Account-related messages—deposit confirmations, withdrawal updates—will still reach you.

We retain closed-account records for the period required by financial regulations and dispute-resolution policies in eligible regions, typically several years. After that retention window, we securely delete personal details that are no longer legally necessary, keeping only anonymized transaction summaries for audit purposes.

We use cookies to maintain your login session, remember your preferred language and game filters, and measure platform performance. You can block or delete cookies through your browser settings, but doing so may prevent you from staying logged in or saving your lobby preferences between visits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.